Please reach us at streaminggrace@pm.me if you cannot find an answer to your question.
Each TV will need one MAGABOX device, as it can only feed an HDMI signal to one television at a time. However, the MAGABOX can easily be moved for use at another location. Keep in mind, any device intended for use with the MAGABOX requires an HDMI connection.
Place your device near the television you wish to stream to. Ideally, your router will be nearby as well. If not, you may need to set up a wireless connection to the router.
There are two options for connecting your device to the Internet via your home network, Wired or Wireless. To achieve a faster, more stable connection, use an Ethernet cable connected directly to your router. If a wireless connection is desired, go to "Settings" on your device, then "Network & Internet", and enter your home network name and credentials.
Use this link: www.streaminggrace.com/download
We suggest using a TP-Link Powerline Adapter or similar model to create a hard-wired connection without having to run an ethernet cable through your residence. These devices safely and effectively use your electric wiring to transfer data, and are extremely easy to install and set up. Watch this video to learn more.
The device was not properly activated. Contact StreamingGrace and provide the MAC address listed on the box. We will update our system and activate the device. This process can take up to 24 hours.
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